Examines cognitive barriers to intercultural competence in international development, suggesting transformative approaches.
This paper examines why international experience frequently fails to produce genuine intercultural competence, despite significant organizational investment. Drawing on Kahneman’s dual-process theory and Mezirow’s transformative learning framework, it argues that exposure without cognitive infrastructure reinforces existing biases rather than transforming them. The paper identifies the cognitive mechanism underlying this failure—System 1 dominance under cognitive load—and outlines four structural conditions required for transformation: cognitive preparation, structured sensemaking, genuine engagement, and re-entry integration. It further introduces the concept of “designed disorientation” as a necessary condition for meaningful international development and proposes implications for talent management and program design.
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Sandra Mônica Szwarc (2026) studied this question.
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