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June 20, 2026Open Access

Bot Moderation Makes Online Community Discourse Less Toxic

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Authors

MWMengmeng Wu

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Overview

Randomized trial examines bot moderation to decrease toxic behavior in online communities, suggesting improved discourse.

Key Points

  • This research aims to evaluate the effectiveness of bot moderation in reducing toxic behavior and promoting civil discourse in online communities.
  • Conducted a naturalistic field study involving 144 subreddits to assess bot moderation effects.
  • Examined the immediate and long-term impacts of bot interventions on user behavior.
  • Analyzed variation in effectiveness based on community characteristics, including prior toxicity levels.
  • Bot moderation primarily functions through immediate content removal in the short term.
  • In the long term, prescriptive norm reminders enhance compliance, aiding cumulative social learning.
  • Effectiveness of reminders increases in communities with higher prior toxicity and reminder saliency.

Cite This Study

Mengmeng Wu (2026) studied this question.

synapsesocial.com/papers/6a363040db0793dc1a5377b8https://doi.org/10.6082/vx5hb-6rd68
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