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Commentary explores emotional labour by LGBTQIA+ staff in health organisations, highlighting needs for ethical support and recognition.
This commentary explores the invisible identity-based emotional labour carried out by LGBTQIA+ staff coordinating community-focused programmes within civil society organisations (CSOs) that increasingly supplement public health systems in low- and middle-income countries. Drawing on lived experience and observations from LGBTQIA + –led and LGBTQIA + –affirmative health systems work in India within CSOs, we examine how LGBTQIA+ staff navigate the demands of professionalism, representation, and funder expectations within rigid institutional hierarchies. We offer recommendations for organisations and funders to recognise emotional labour and move towards ethical partnerships and supportive workplace environments.
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Sasikala et al. (2026) studied this question.
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