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Purpose The study aims to review knowledge-sharing culture (KSC) literature. The systematic review is conducted through a hybrid review, integrating bibliometric and content analysis to understand the subject and its temporal progression of prominent contributors. Further content analysis benchmarks prominent theories, characteristics, context and methodologies (TCCMs) applied for domain advancement with a proposed model. Design/methodology/approach The study presents a bibliometric analysis of 96 Australian Business Deans Council - Journal Quality List (ABDC-JQL) 2022–indexed publications retrieved from Scopus and WoS databases via SPAR-4-SLR protocol between 1999 and 2023. The performance and science mapping analysis were performed through Microsoft Excel and Biblioshiny R programming. Furthermore, a content analysis via the TCCM framework was performed on 38 A*/A ABDC-JQL-2022-indexed high-quality publications from the sample to benchmark prominent findings. Findings The performance analysis reveals the top domain contributors, followed by science-mapping techniques highlighting keywords and cluster analysis based on co-occurrence analysis. Based on the TCCM framework, the content analysis reveals three diverse theory sets, focusing on behavioural, organizational and knowledge-exchange processes. The characteristics section highlights the individual and organizational factors. The context section reveals that the studies are conducted in developed and developing countries. The methodology section reveals the dominance of quantitative methods. The study further proposes a holistic model with antecedents and outcomes of KSC and future research questions and avenues for the advancement of the domain. Originality/value The novelty of the research is the hybrid review approach that integrates quantitative bibliometric techniques and a qualitative TCCM content analysis framework to unearth hidden relationships and future avenues along with a holistic framework. This study can also serve as an inception point for scholars interested in the subject.
Pandey et al. (Thu,) studied this question.