Mixed-methods analysis demonstrates socio-cultural factors' impact on green purchasing in Vietnamese Gen Z, suggesting brand strategies for resilience.
This study aims to analyze the role of socio-cultural factors in shaping consumers’ beliefs and behaviors, particularly in the context of sustainable consumption, which influences consumer perceptions and behaviors. Grounded in the theory of planned behavior, this research presents a comprehensive model exploring ethnocentrism and altruism as key socio-cultural drivers affecting consumers’ perceptions of the marketplace, ultimately shaping their green consumption and brand protection. By using a mixed-methods approach, the study integrates quantitative data (surveying 480 Vietnamese Gen Z consumers) and qualitative insights (gathered from 265 participants) to present the final results that highlight the strong influence of socio-cultural factors on green purchasing behavior and brand defense. Moreover, the study extends the current literature by illustrating how consumer beliefs turn into sustainable purchasing decisions and advocacy for environmentally responsible brands. These findings offer valuable contributions to academic literature and practical strategies for brands seeking to enhance their resilience and consumer support through sustainability initiatives. Thus, by understanding the mechanisms that drive consumer advocacy, businesses can develop more effective green marketing strategies that foster long-term engagement and brand loyalty among environmentally conscious consumers.
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Tran et al. (2026) studied this question.
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