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July 11, 2026Urogynecology

Chatbot Use by Patients Seeking Urogynecologic Consultation: A Randomized Trial

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Authors

NWNicole WoodDODavid M. O’SullivanETElena Tunitsky-Bitton

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Overview

Randomized trial investigates AI chatbot impact on decisional conflict in urogynecology patients, suggesting limited effects.

Key Points

  • This study aimed to investigate the impact of an AI chatbot on patient decisional conflict during their initial urogynecology visit.
  • Single-center randomized trial with 125 patients presenting with prolapse, incontinence, or lower urinary tract symptoms.
  • Patients were assigned to use ChatGPT-4o before or after the visit, or to usual care without chatbot.
  • Surveys evaluated understanding, decisional conflict, visit satisfaction, and chatbot satisfaction at the visit and 3 months later.
  • Decisional conflict was low and similar among groups immediately (P=0.691) and at 3 months (P=0.875).
  • Understanding of diagnosis and visit satisfaction did not differ between groups.
  • By 3 months, increased home chatbot use was noted in the intervention arms (P=0.011).

Cite This Study

Wood et al. (2026) studied this question.

synapsesocial.com/papers/6a51e277c18d7f28ca5014eahttps://doi.org/10.1097/spv.0000000000001906
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Also Consider

Synapse has enriched 5 closely related papers on similar clinical questions. Consider them for comparative context:

  1. 1A Randomized Trial Assessing the Impact of an Artificial Intelligence Chatbot on Patient Decision-Making2026
  2. 2Using Chatbot to Better Understand What Matters Most to Urogynecologic Patients2026 · 2 citations
  3. 3Readability, Accuracy, and Completeness of Urogynecology Health Information Provided Through Patient-Driven Interaction With an Artificial Intelligence Chatbot2026
  4. 4Improving Pelvic Floor Disorder Education: A Second Pilot of a Retrieval-Augmented AI Chatbot Model2026
  5. 5Review of chatbots in urogynecology2025