“We Bought an iPad”: Considering Family Priorities, Needs, and Preferences as an AAC Support Provider

A growing number of families are adopting and embracing the use of iPads and other mobile technologies as augmentative and alternative communication (AAC) systems. Merely having access to this technology does not guarantee its success, as supports for customization and learning are almost always needed. Team members need to work effectively with families to maximize outcomes. Consideration of individual and family priorities, preferences, and needs will play a critical role in ensuring positive AAC experiences and successful outcomes. This article describes key strategies for supporting and collaborating with families and illustrates these approaches with case examples.