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July 26, 2026Ethics and Social Welfare

Balancing Bureaucracy and Humane Encounters: A Qualitative Analysis of Social Workers’ Ethical Reflections on Supporting Clients with a History of Crime in Finland

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Authors

EJEeva JärveläinenHRHanna RantalaMSMari Suonio

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Overview

Qualitative analysis explores social workers' ethical reflections supporting clients with crime histories, suggesting vital humane interactions.

Key Points

  • This study explores how social workers perceive the role of humane interactions in supporting clients with criminal histories.
  • Qualitative attitude research approach using interviews
  • Data collected from 19 Finnish social workers
  • Participants sourced from ten different Wellbeing Services Counties
  • Social workers reported balancing bureaucracy and humane encounters in their practice.
  • Humane interactions were found to foster confidential relationships and ease tensions during client meetings.
  • Professionals expressed a desire to stretch bureaucratic limits to prioritize client interests.

Cite This Study

Järveläinen et al. (2026) studied this question.

synapsesocial.com/papers/6a65a76fd3aea3239cd78395https://doi.org/10.1080/17496535.2026.2690004
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Also Consider

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