What question did this study set out to answer?

This guide aims to facilitate the successful transition of fax orders to web-based ordering systems.

July 29, 20260 citationsOpen Access

Moving FAX Orders to the Web ── Designing the Dual-Operation Period and a Phased Migration (archived 2026-07-27)

Key Points

This guide aims to facilitate the successful transition of fax orders to web-based ordering systems.
Describes the design of a dual-operation period for both fax and web systems.
Explains preparation of product and customer master data for migration.
Discusses engaging trading partners in the phased migration process.
Highlights why an all-at-once transition typically fails and recommends a gradual approach.
Illustrates the need for CSV import as an intermediate step in the migration process.

Abstract

A practical guide to migrating FAX orders to web ordering or CSV import. We cover why an all-at-once move to the web tends to fail, how to design the dual-operation period where FAX and web coexist, preparing product and customer master data, CSV import as an intermediate form, and how to bring trading partners on board as a phased migration. Archived version of https://comcomponent.com/en/blog/fax-order-web-transition-staged-migration/, as published on 2026-07-27. The live article is maintained and may change after this date. First published 2026-07-16.

KI fragen

Bookmark

View Full Paper