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July 31, 20260 citationsOpen Access

Theoretical Foundations and Application of Quality Management Systems in Higher Education

From inspection to total quality: Theoretical foundations and application of management systems in higher education

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Authors

KMKevin Omar Morales-VegaAAAlejandra Albino-HuertaMGMario Garrido-Rodríguez

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Overview

Monographic article analyzes quality evolution in education, emphasizing Total Quality Management implications.

Key Points

  • The aim is to analyze the conceptual and historical evolution of quality in education and its key theoretical approaches.
  • Documentary review of quality's conceptual evolution and theoretical contributions.
  • Examination of David Garvin's approaches to quality and its historical stages.
  • Focus on the implementation of QMS in Mexican higher education institutions.
  • Quality management has transitioned from inspection to a total quality management approach.
  • International standards ISO 9001:2015 and ISO 21001 are vital for continuous improvement in educational quality.
  • The incorporation of QMS strengthens academic and administrative processes in educational institutions.
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Cite This Study

Morales-Vega et al. (2026) studied this question.

synapsesocial.com/papers/6a6c46e6747664a1aa73bcechttps://doi.org/10.5281/zenodo.21631881
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