Bureaucracy is a widely disseminated concept in Sociology and in Organisational Theory studies, and it currently has an image where negative aspects are often highlighted. However, for Max Weber, bureaucracy has very specific features that differ, in varied situations, from the representation and application often ascribed to this model of organisational administration. This review aims at contributing to putting forward the concept of bureaucracy as initially proposed by Max Weber, discussing it in its potentialities.
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Serpa et al. (2019) studied this question.
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