The IntelCities Community of Practice: The Capacity-Building, Co-Design, Evaluation, and Monitoring of E-Government Services

The paper examines the IntelCities Community of Practice (CoP) supporting the development of the organization's capacity-building, co-design, monitoring, and evaluation of e-government services. It begins by outlining the IntelCities CoP and goes on to set out the integrated model of electronically enhanced government (e-government) services developed by the CoP to build the capacity to co-design, monitor, and evaluate the IntelCities' e-Learning platform, knowledge-management system, and digital library. The paper goes on to examine the information technology (IT) underlying this set of semantically interoperable e-government services supporting the crime, safety, and security initiatives of socially-inclusive and participatory urban regeneration programs.