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The situation of the COVID-19 pandemic has generated new obstacles and challenges for the competitiveness of various organizations. This article will analyze the impact it has had on white line service center companies. These companies, as well as various SMEs, have found it necessary to implement strategies or actions that increase competitiveness in the workplace. The objective of this study is to observe the performance of competitiveness in white line service centers through the environment of the COVID-19 pandemic. The tool that was used was an observation of medium-sized companies in the implementation of the visit to the white line service center, for the collection of different observations of teamwork. It is important to mention that a positive response was obtained, showing a specific analysis of competitiveness as a result of the new strategies that medium-sized white line companies applied to maintain competitiveness with the new COVID-19 environment.
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LEÓN-CASASÚS et al. (2022) studied this question.
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