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Management control tools are of great importance for any organization, therefore, in this research work, the study of management control tools will be carried out in the operational areas of a logistics facility in the state of Veracruz. , to later develop a measuring instrument. The study proposes to design a measurement instrument based on a Likert scale, converting qualitative information into quantitative data by the researcher, which allows visualization and clarity in determining the ideal tools for the control management of the studied area. The instrument will be applied to the company's experts, since they provide reliable information and provide a reliable scenario. The information is analyzed by the researcher, to later design and define a proposal, a proposal that allows the correct selection of control management tools and comprehensively improve the organization.
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Balderrabano-Briones et al. (2021) studied this question.
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