Organisational issues for knowledge management in SMEs

Globally knowledge and knowledge workers are being increasingly recognised as a source of sustainable competitive advantage. Knowledge Management (KM) initiatives in the beginning had a big company orientation with a focus on hard issues like information technology. Later, importance of soft issues like organisational culture, knowledge workers, Communities of Practice (CoPs), etc was recognised. Now there is more balanced view, consisting of both soft and hard sides of KM. There are major challenges in KM from soft issues as compared to hard issues. This research work studies some of the organisational issues in KM among Small-and Medium-Sized Enterprises (SMEs) among automobile components manufacturers in India.