Workers and Head of Departments: Investigating the Trust Factor

This study aims to provide further information on the topic of Malaysian workers trust towards their head of departments. A total of 185 workers (males = 81, females = 104) from four of the Malaysia's government department in Kota Kinabalu, Sabah were selected as the respondents in this study. The respondents completed an open-ended questionnaire regarding what are the underlying reasons that the employees trust their head of department and how much they trust their head of departments.