What question did this study set out to answer?

To investigate how obsessive work passion and home ICT use influence employee life satisfaction through work-to-life conflict.

August 14, 2026Cornell Hospitality QuarterlyOpen Access

Passion, Technology, and the Blurred Boundaries of Work and Life: Evidence From Indian Hotel Employees

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To investigate how obsessive work passion and home ICT use influence employee life satisfaction through work-to-life conflict.
Surveyed 454 full-time hotel employees across multiple phases in India and analyzed structural relationships using structural equation modelling.
Conducted post hoc qualitative follow-up interviews with 28 participants to explore non-significant direct pathways.
Work-to-life conflict fully mediated the relationship between obsessive work passion and reduced life satisfaction.
Information and communication technology use at home significantly strengthened the positive association between obsessive work passion and work-to-life conflict.
Qualitative findings revealed that joint-family support and framing work as a moral duty buffered against direct drops in life satisfaction.

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Implication

Mixed-methods study reveals that work-to-life conflict mediates passion's effect on life satisfaction in hotel staff, indicating technology use amplifies boundary blurring.

Cite This Study

Goswami et al. (2026) studied this question.

synapsesocial.com/papers/6a7ec754b70b84ec8b9139d8 https://doi.org/10.1177/19389655261475605

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Implication

Mixed-methods study reveals that work-to-life conflict mediates passion's effect on life satisfaction in hotel staff, indicating technology use amplifies boundary blurring.

Passion, Technology, and the Blurred Boundaries of Work and Life: Evidence From Indian Hotel Employees

Key Points

Discussion

Implication

Cite This Study

Passion, Technology, and the Blurred Boundaries of Work and Life: Evidence From Indian Hotel Employees

Key Points

Discussion

Implication

Cite This Study

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