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English Language support is arguably the most important academic support service which British institutions can offer to their international students. However, it is unlikely that this service will be of high quality unless it is provided by staff who are adequately resourced and whose work is acknowledged by the institution as playing an important part in a responsible recruitment strategy. The results of this survey offer insights into language support provision and the institutional position of the staff providing this service.
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Cownie et al. (1996) studied this question.
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