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April 30, 2023Asia Pacific Management and Business ApplicationOpen Access

Gaining User Satisfaction of KAI-Access: E‐Service Quality Dimensions as Antecedent Through E‐Trust

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Authors

ADAndrieta Shintia DewiTelkom UniversityAWAstri WulandariTelkom UniversityARAgus RahayuKorean Council for University Education

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Dewi et al. (2023) studied this question.

synapsesocial.com/papers/6a814bf70fbd199afca8c215https://doi.org/10.21776/ub.apmba.2023.011.03.8
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  3. 3The Impact of Mobile Banking on Enhancing Customers’ E-Satisfaction: An Empirical Study on Commercial Banks in Jordan2014 · 44 citations
  4. 4Examining the Impact of e-Retailing Convenience Dimensions on Behavioral Intention: The Mediating Role of Satisfaction2020 · 44 citations