ARIM: A Technology Management Framework for Agile and KPI-Driven Robotics Adoption in SMEs

Small- and medium-sized enterprises (SMEs) face significant challenges in adopting robotic solutions due to limited financial resources, insufficient technical expertise, and uncertainty regarding operational and economic outcomes. Existing automation approaches are often technologydriven and provide limited support for systematic decisionmaking. This study proposes the Agile Robotics Implementation Model (ARIM), an iterative framework integrating Lean Manufacturing, Lean Robotics, and Lean Startup principles. ARIM combines process assessment, key performance indicator (KPI)-based evaluation, and iterative experimentation within the Robotic Startup Cycle, supported by a decision-support software tool. The framework was developed using a Design Science Research (DSR) approach and validated through an industrial case study. Results demonstrate strong agreement between predicted and realized KPI values. The implemented solution achieved a 24.5% return on investment (ROI), with a payback period of approximately 2.1 years, reduced labor demand by 3900 h, and improved productivity, ergonomics, and quality. The findings indicate that ARIM supports reliable and data-driven robotics implementation in the studied SMEs; broader transferability requires validation across multiple cases.