The scaling of a teamwork innovation in a Singapore tertiary institution: value orchestration and co-creation

Teamwork is a critical competency for tertiary learners entering the workforce and various innovations have been used by institutions to train and develop learners’ teamwork. Many of these innovations are ad-hoc and do not scale but there are examples where such innovations scale institutional-wide. Using an ecological approach, the lens of a two-part co-creation model will be used to investigate the occurrence and scaling of an innovation – a teamwork project at Singapore Polytechnic (SP) in Singapore. SP’s journey will be described through the value orchestration platforms as well as the value co-creation process among various eco-system actors. The study will examine the inter-relationships among the different actors enabled by strategic platforms and purposeful facilitation that made the teamwork innovation possible. Moreover, based on the findings, a new integrated conceptual model of co-creation will be offered. Through using this ecological approach to the adoption and scale of innovations, the study provides contextual and situational understandings of scaling and identifies strategies that allow innovations to scale successfully.