Prescreening of Hospitality School Graduates: A Study of Hospitality Recruiter Decision Strategies

To identify the decision making strategies and factors hospitality recruiters utilize when making prescreening decisions, the Hospitality Recruiting Questionnaire (HRQ) was administered to a sample of hospitality recruiters. Policy capturing was used to compare the recruiters’ perceived versus actual prescreening decision factor usage. Significant differences were found for 5 of the 10 decision factors considered. Hospitality recruiters were most concerned with a candidate's willingness to relocate, work experiences, and extracurricular involvement when making prescreening decisions.