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For home health agencies to continue serving the elderly and the chronically ill in urban areas, providers must be protected from drugs, weapons, and violence--no easy task in today's environment. What recourse do agencies have short of refusing service? The author discusses what is required to assure safety for providers in the community and for agencies to meet their values, fulfill their missions, and keep healthcare affordable.
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Jacqueline A. Naduiairski (1992) studied this question.
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