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August 20, 2026Global Business ReviewOpen Access

A Study on Labour Rights of Gig Workers, Precarity and Algorithmic Control in the Indian Quick Commerce Sector

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Authors

IGIndrajit GoswamiNDNigel D’SilvaRCRaja Roy Choudhury

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Overview

Survey study reveals sub-minimum wages and acute financial instability driven by algorithmic control in quick commerce delivery workers, highlighting severe deficits in labour protections.

Key Points

  • To examine the working conditions, labour rights, and welfare of gig delivery workers within the rapidly expanding quick commerce sector.
  • Surveyed 1,247 quick commerce delivery workers across major metropolitan areas in India.
  • Applied empirical regression modelling to assess compensation levels, social security access, and the impact of platform reliance on financial precarity.
  • Demonstrated severe compensation shortfalls, with the vast majority of workers earning below the statutory minimum wage alongside an absence of basic social security.
  • Identified a strong positive correlation between reliance on digital labour platforms and susceptibility to acute financial instability governed by algorithmic performance metrics.
  • Documented critical deficits in legal protections concerning unregulated and excessive working hours.

Cite This Study

Goswami et al. (2026) studied this question.

synapsesocial.com/papers/6a86b5da8a91293e6a1cd617https://doi.org/10.1177/09721509261474254
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Also Consider

Synapse has enriched 5 closely related papers on similar clinical questions. Consider them for comparative context:

  1. 1Quick Commerce and the Changing Face of Retail in India: An Analysis Using Secondary Data2026
  2. 2Digital taylorism and the future of employment relations in India2026
  3. 3Status of Gig Workers in India: Evidence from Ahmedabad City Post-COVID-19 Pandemic2025
  4. 4Empowering workers in the gig economy through a comparative analysis of labour law trends in India and globally2026
  5. 5The Management Of Gig Economy Workers In Digital Platforms2026