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As participants in the process of exploring how to formalize and develop undergraduate online education at the University of Connecticut, the authors share their experiences relative to the challenges of identifying and addressing the diverse factors involved in such an endeavor. Recognizing the importance of multi-level organizational change in building, integrating, and sustaining an online learning environment, they utilize systems theory as a unifying framework to better analyze the nature and impact of the changes required to create an environment to support online education within a university.
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Dechant et al. (2010) studied this question.
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