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August 22, 2026Discover Social Science and HealthOpen Access

Effectiveness of E health services at Upazila health complex level in Bangladesh

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Authors

ABAmit BhowmickShahjalal University of Science and TechnologyMRMd Mohi Uddin RajibShahjalal University of Science and TechnologyMRMd. Habibur RahmanShahjalal University of Science and Technology

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Implication

Mixed-methods study demonstrates low utilization of e-health services in rural primary care centers, highlighting persistent infrastructural and training barriers.

Key Points

  • To evaluate the effectiveness, public awareness, user readiness, and implementation barriers of e-health services at the Upazila Health Complex level in Bangladesh.
  • Conducted a mixed-methods investigation in Bangladesh utilizing simple random sampling for a quantitative cross-sectional survey (N = 384).
  • Gathered qualitative data via purposive face-to-face interviews with healthcare recipients (N = 16) and healthcare providers (N = 10).
  • Although 81.0% of survey respondents had internet access at home, 68.0% had never used e-health services.
  • Quantitative scores revealed low overall awareness (Mean = 2.53), contrasted with high readiness to use e-health (Mean = 4.10), high perceived benefits (Mean = 4.25), and high perceived barriers (Mean = 4.21).
  • Qualitative interviews identified key adoption barriers, including shortages of ICT equipment, lack of skilled personnel, insufficient training, and weak integration into existing health systems.

Cite This Study

Bhowmick et al. (2026) studied this question.

synapsesocial.com/papers/6a898131ca7ade938187f30ehttps://doi.org/10.1007/s44155-026-00461-z
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Also Consider

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  1. 1Existing Scenario, Through Evaluation and SWOT Review of e-Health Services in Bangladesh2025
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