The last decade has seen an incredible expansion in access to ICTs, as well as an explosion in applications. Driving this revolution have been new disruptive technologies exploited by new business models, in turn enabled by policy and regulatory reforms. The technologies driving change in the next decade may well encourage a further blurring of the line between access, industries and applications, leading to new challenges for the sustainability of existing business models and policy and regulatory environments going forward.
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Khalil et al. (2008) studied this question.