What does this research mean for the field?

A supportive hospital environment positively influences perceived workforce productivity both directly and indirectly through the mediating roles of organizational support and job satisfaction. Novelty: ClaimNovelty.INCREMENTAL. Consensus alignment: ConsensusAlignment.NEUTRAL.

What question did this study set out to answer?

To examine how hospital environmental conditions influence perceived workforce productivity through the mediating roles of organizational support and job satisfaction.

August 28, 2026Journal of Health Organization and Management

Hospital work environment and perceived workforce productivity: a structure–process–outcome perspective from Thailand's healthcare sector

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Authors

ZJZulfiqar Ali JumaniKhon Kaen University TSTachaya SangkakoolRajamangala University of Technology Srivijaya RIRuengrumpa IntaraksaRajamangala University of Technology Srivijaya

Discussion

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Implication

Cross-sectional survey reveals that supportive hospital environments enhance perceived productivity in healthcare workers, indicating that structural upgrades boost performance via job satisfaction.

Key Points

To examine how hospital environmental conditions influence perceived workforce productivity through the mediating roles of organizational support and job satisfaction.
Administered a quantitative, cross-sectional survey to 379 healthcare employees working primarily in public hospitals in Thailand.
Estimated direct and indirect relationships among environmental conditions, organizational support, job satisfaction, and productivity using partial least squares structural equation modeling (PLS-SEM).
Evaluated out-of-sample predictive performance using PLS-Predict and the cross-validated predictive ability test (CVPAT).
A supportive hospital environment demonstrated positive direct and indirect associations with perceived workforce productivity via organizational support and job satisfaction.
Out-of-sample assessment confirmed moderate-to-strong predictive adequacy (Q2_predict = 0.62–0.74), outperforming naïve indicator-average models.

Cite This Study

Jumani et al. (2026) studied this question.

synapsesocial.com/papers/6a914622d15324a1df3a984e https://doi.org/10.1108/jhom-01-2026-0077

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Implication

Cross-sectional survey reveals that supportive hospital environments enhance perceived productivity in healthcare workers, indicating that structural upgrades boost performance via job satisfaction.

Hospital work environment and perceived workforce productivity: a structure–process–outcome perspective from Thailand's healthcare sector

Discussion

Member takes

Implication

Key Points

Cite This Study

Hospital work environment and perceived workforce productivity: a structure–process–outcome perspective from Thailand's healthcare sector

Discussion

Member takes

Implication

Key Points

Cite This Study

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