What does this research mean for the field?

AI-enabled talent acquisition tools in Indian IT firms improve hiring speed and scalability but require HR professionals to upskill in data literacy and AI management to overcome integration complexities and privacy concerns. Novelty: ClaimNovelty.INCREMENTAL. Consensus alignment: ConsensusAlignment.NEUTRAL.

What question did this study set out to answer?

To examine the extent of HR automation and AI adoption across the talent acquisition lifecycle in IT firms, while identifying required skills and operational challenges.

August 30, 2026SN Business & EconomicsOpen Access

AI-driven talent acquisition in Indian IT firms: A qualitative study of automation, impacts, and skill requirements

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Authors

IJItam Urmila JagadeeswariManipal Academy of Higher Education NSNidhi ShuklaPresidency University MTMercy ToniUniversity of Nizwa

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Implication

Qualitative study reveals adoption dynamics of AI recruitment tools in IT human resources professionals, highlighting the necessity of data literacy upskilling and ethical oversight.

Key Points

To examine the extent of HR automation and AI adoption across the talent acquisition lifecycle in IT firms, while identifying required skills and operational challenges.
Qualitative study using semi-structured interviews with 14 HR and IT professionals across four Indian IT companies conducted between March and June 2025.
Primary data were analyzed through thematic analysis guided by the Technology Acceptance Model and the digital HR progression framework.
Adoption of automated resume screening, conversational chatbots, and predictive analytics streamlined candidate evaluation and supported faster, data-driven hiring choices.
Deployment encountered operational challenges, specifically data privacy issues, technical integration barriers, and employee resistance to change.
Organizational impacts varied across phases of digital HR maturity, underscoring an essential demand for recruiter upskilling in data literacy and AI oversight.

Cite This Study

Jagadeeswari et al. (2026) studied this question.

synapsesocial.com/papers/6a93f0e06c1a8fb52e79d63c https://doi.org/10.1007/s43546-026-01325-z

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Implication

Qualitative study reveals adoption dynamics of AI recruitment tools in IT human resources professionals, highlighting the necessity of data literacy upskilling and ethical oversight.

AI-driven talent acquisition in Indian IT firms: A qualitative study of automation, impacts, and skill requirements

Discussion

Member takes

Implication

Key Points

Cite This Study

AI-driven talent acquisition in Indian IT firms: A qualitative study of automation, impacts, and skill requirements

Discussion

Member takes

Implication

Key Points

Cite This Study

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