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Ball Memorial Hospital, Muncie, Ind. Corresponding author: Jeanne St Pierre, MN, APRN, BC, Ball Memorial Hospital, 2401 W University Ave, Muncie, IN 47303 (e-mail: [email protected]). The author thanks the members of the Nursing Quality Council for their hard work and to Claire Lee, MSN, RN, CNAA, CPHQ, Director of Quality Management, for her unflagging support.
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Jeanne St. Pierre (2006) studied this question.
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