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September 5, 2026Social Sciences & Humanities OpenOpen Access

The primacy of ethical governance: Unraveling the AI-HRM adoption paradox in an emerging economy

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Authors

APAunchistha Poo-Udom

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Overview

Mixed-methods study reveals ethical governance drives AI adoption in human resource professionals, highlighting the necessity of transparent oversight over pure technical capability.

Key Points

  • To examine the paradox of high public optimism alongside low organizational integration of artificial intelligence in human resource management, identifying critical socio-technical barriers and acceptance drivers.
  • Employed a sequential exploratory mixed-methods design in Thailand, beginning with thematic analysis of semi-structured interviews with senior HR professionals.
  • Tested an extended Unified Theory of Acceptance and Use of Technology framework using partial least squares structural equation modeling (PLS-SEM) on nationwide survey data from 284 HR practitioners.
  • Conducted post-hoc multi-group analysis (MGA) to evaluate moderating effects based on organizational size and practitioner experience.
  • Ethical governance emerged as the most potent positive predictor of intention to use AI, which subsequently exerted a positive influence on perceived HRM effectiveness.
  • Qualitative analysis identified three primary institutional barriers: strategic imperative versus operational paralysis, a trust deficit, and a human-AI competency chasm.
  • Multi-group analysis revealed that facilitating conditions more strongly influence adoption intention in large organizations, whereas ethical governance is significantly more salient for experienced HR practitioners.

Cite This Study

Aunchistha Poo-Udom (2026) studied this question.

synapsesocial.com/papers/6a9bd49d6b95aff0620ec695https://doi.org/10.1016/j.ssaho.2026.103554
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