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Interventional workshop evaluation shows increased AI literacy and self-efficacy among higher education practitioners, highlighting effective strategies for ethical technology adoption.
Higher Education and Student Affairs (HESA) professionals seek guidance on how to ethically use Artificial Intelligence (AI) in their work. To address this gap, we designed and conducted professional development workshops to foster AI literacy and self-efficacy among practitioners from across the U.S. Using pre- and posttest surveys, we found that participants reported significant gains in AI literacy and self-efficacy. We offer design recommendations to support HESA professionals in becoming more critical consumers of AI.
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Byrne et al. (2026) studied this question.
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