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Pedagogical framework demonstrates custom AI tools for writing instruction in business communication, highlighting methods to shift from direct content generation to interactive learning support.
The release of ChatGPT in 2022 introduced both transformative opportunities and notable challenges for writing instruction and heightened instructors’ concerns about its impact on teaching and student learning. To explore how GenAI may enhance business communication in the age of AI while mitigating its negative effects on writing instruction, this Feature on Teaching article explains how instructors can proactively design custom AI tools to shift use from content generation to learning support, and offers a practical approach to adapting to an evolving, AI-driven context while exploring strategies to enhance student engagement and learning outcomes.
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Junhua Wang (2026) studied this question.
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