Key result
Hospital and home care nurses find cross-sectoral collaboration hindered by insufficient communication and differing identities.
Why the study?
Effective communication and collaboration between nurses involved in care transition are crucial for safe patient handover, but organisational systems do not always promote intended dialogue and information exchange.
Cross-sectoral nurse collaboration in transitional care is hindered by differing professional identities, cultures, and a lack of mutual understanding, highlighting the need for policies that recognize these differences.
Barriers from differing identities may disrupt transitional care; leaves open effective strategies to improve cross-sectoral nurse collaboration.
AIMS AND OBJECTIVES: To explore how the hospital and home care nurses talk about and experience cross-sectoral collaboration related to the transitional care of frail older patients. BACKGROUND: Effective communication and collaboration between nurses involved in care transition are crucial for a safe patient handover. Organisational systems to support cross-sectoral collaboration have been developed but do not always promote the intended dialogue and precise and useful exchange of information. Other factors may also be of importance to an effective and constructive cross-sectoral nurse collaboration. DESIGN: A qualitative design using thematic analysis. METHODS: Data were extracted from 24 focus group interviews conducted with registered nurses from eight hospital wards and six municipalities and a total of 165 hr of observations conducted in three hospital wards and three municipalities. The study was reported according to the COREQ guidelines. RESULTS: The perception of nursing and care differed across sectors. The nurses expressed having shared goals for the patients-however, these goals derived from different values, the perception of nursing and approach to the patients. The lack of knowledge of each other's working conditions created assumptions and preconceptions, which affected communication and collaboration related to planning and executing care transition negatively. CONCLUSIONS: The nurses perceived the hospital and home care as" two worlds". The collaboration between the nurses was characterised by insufficient communication and preconceptions rather than concrete knowledge and different cultures and professional identities. It can be questioned whether cross-sectoral collaboration between nurses should be characterised as interprofessional rather than intraprofessional collaboration as the features of the nurses' collaboration. RELEVANCE TO CLINICAL PRACTICE: Organisational and political systems should recognise that nurses in different sectors are taking care of various aspects of nursing when planning on policies to support cross-sectoral collaboration. More possibilities for nurses across sectors to meet should be made available.
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Petersen et al. (2019) studied Transitional care of frail older patients. Cross-sectoral nurse collaboration was evaluated on Experiences and perceptions of cross-sectoral collaboration. Hospital and home care nurses perceived their sectors as 'two worlds,' with collaboration hindered by insufficient communication, preconceptions, and differing professional identities.
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