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December 1, 2000Journal of Emergency NursingOpen Access

Seeking care for nonurgent medical conditions in the emergency department: Through the eyes of the patient

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Key result

Uninsured patients seeking ED care for nonurgent conditions primarily did so due to lack of access to alternative care, with 83% rating their satisfaction with the care received as 4 or more.

Population

30 uninsured adult patients triaged as nonurgent who were being discharged home from an urban, university…

Design

Other

Authors

JKJane Koziol‐McLainAuckland University of TechnologyDPDavid W. PriceUniversity of North Carolina at Chapel HillBWBarbara Weiss

Discussion

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Overview

ED remains key access point for uninsured nonurgent care; leaves open whether expanded alternatives reduce utilization.

Study Design

Type

Cross-Sectional (n=30)

Multicenter

No

Structured PICO

P
Population
30 uninsured adult patients aged 17 to 60 years (73% women) triaged as nonurgent and discharged home from an urban emergency department.
O
Outcome
Themes for seeking care, patient-rated severity of illness, and patient-rated satisfaction with health care receivedpatient reported

Uninsured patients seeking ED care for nonurgent conditions often do so due to lack of access to alternative care settings, finding the ED to be a convenient and quality source of health care.

Cite This Study

Koziol‐McLain et al. (2000) conducted a cross-sectional in Nonurgent medical conditions (n=30). Seeking emergency department care for nonurgent conditions was evaluated on Patient perspectives and themes for seeking emergency care. Uninsured patients seeking ED care for nonurgent conditions primarily did so due to lack of access to alternative care, with 83% rating their satisfaction with the care received as 4 or more.

synapsesocial.com/papers/6ab7195892d2e6636debb7cdhttps://doi.org/10.1067/men.2000.110904
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Also Consider

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  5. 5Drivers of Frequent Emergency Department Use in Socioeconomically Disadvantaged Older Adults: A Qualitative Study2025 · 6 citations