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February 17, 2007Public Opinion Quarterly

Helping Respondents Get It Right the First Time: The Influence of Words, Symbols, and Graphics in Web Surveys

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Authors

DDD. A. DillmanUniversity of North TexasJSJolene D. SmythUniversity of Nebraska–Lincoln

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Dillman et al. (2007) studied this question.

synapsesocial.com/papers/6ab778bb1f8a4aa19e97699chttps://doi.org/10.1093/poq/nfl039
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Also Consider

Synapse has enriched one closely related paper. Consider it for comparative context:

  1. 1The Influence of Graphical and Symbolic Language Manipulations on Responses to Self-Administered Questions2004 · 167 citations