Medication errors are an important medication-safety concern and can occur at different stages of the medication-use process. Community pharmacists have an important role in identifying and preventing these errors before medicines reach patients. This narrative review examines practical pharmacist-led strategies for improving medication safety in community pharmacies. Relevant literature was reviewed to identify major factors associated with medication errors and strategies used to reduce their occurrence. The review focuses on prescription screening and dispensing verification, patient counselling, medication reconciliation and communication, error and near-miss reporting, workflow standardisation, and the use of technology. The available evidence suggests that medication errors are influenced by several factors, including workload, interruptions, communication problems, organisational processes, and limitations in medication information. Using multiple safety measures can provide more opportunities to identify errors before they reach patients. Patient counselling and medication reconciliation can also involve patients more actively in medication safety, while reporting errors and near misses can help pharmacies identify problems and improve their processes. Overall, medication safety in community pharmacy is better supported by a combination of practical strategies rather than relying on a single checking step. Further research is needed to evaluate how these strategies can be implemented effectively in different community pharmacy settings.
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Moizuddin et al. (2026) studied this question.
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