The stresses of technological roadblocks and challenges can result in employee ambivalence and easily lead to disengagement. But tech stress isn’t always bad. New research shows that increasing constructive technology challenges offers employees engaging growth opportunities — if annoying tech hindrances have already been mitigated. The researchers share a three-part approach for creating a stimulating work environment while minimizing tech hurdles and employee ambivalence.
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Tams et al. (2026) studied this question.
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