Kepemimpinan Dan Manajemen Konflik Pada Komisaris Tingkat (Komting) Dalam Organisasi Kelas

This research analyzes the role of leadership and conflict management carried out by the Class Representative (Komisaris Tingkat/Komting) in managing group dynamics within a class organization in higher education. The leadership of the komting is understood as the ability to direct, coordinate, and motivate class members in carrying out academic and non-academic activities and is examined through the classic leadership styles and the situational leadership theory, while conflict management is analyzed through the five conflict-resolution styles of the Thomas-Kilmann model, namely competing, collaborating, compromising, avoiding, and accommodating. Using a descriptive qualitative approach with interviews of one komting, two class members, and one academic advisor lecturer (Dosen PA), this research finds that conflicts within the class are most often triggered by inter-class coordination issues and sudden academic schedule changes, and that the komting tends to act as a neutral mediator who favors open discussion in resolving such conflicts. The komting's leadership leans toward a democratic and communicative style that is applied flexibly according to the situation, in line with the situational leadership perspective, and is perceived as helpful in maintaining class cohesion, although class members noted that the komting could still be more prompt in certain matters. These findings suggest that strengthening the leadership capacity and conflict management skills of class representatives should be considered to create a conducive classroom climate that supports the smooth running of the learning process.