A Small Academic Library and the Power of EBSCO Discovery Service

Discovery systems are important tools that libraries use to connect patrons to the multitude of open access resources and subscription databases. Whitaker Library is a small academic library with a small staff that serves a large population of first-generation college students. Time is a valuable commodity. This article expands on a presentation made at the 2016 North Carolina Serials Conference about how Whitaker Library's collaboration with EBSCO Support helped to create a better user experience for our students and allowed library staff more time to focus on other student needs.