Influence of Stress Management Strategies on Job Satisfaction Among Secretaries in Public Tertiary Institutions in Katsina State, Nigeria

This study examined the influence of stress management strategies on secretaries’ job satisfaction in public tertiary institutions in Katsina State, Nigeria. Job satisfaction, a key determinant of employee performance and organizational effectiveness, is shaped by factors such as working conditions, interpersonal relationships, and personal well-being. Stress arising from perceived inability to meet external demands is common in the secretarial profession due to workload pressures and inadequate resources. Guided by Herzberg’s Two-Factor Theory and Lazarus and Folkman’s Transactional Model of Stress and Coping. A descriptive survey design was used, involving 206 secretaries, with 175 valid responses analyzed through regression analysis at a 0.05 significance level. The results showed a very weak and statistically insignificant relationship between stress management strategies and job satisfaction (R = 0.030; p = 0.692), indicating that stress management accounted for only 0.1% of the variation in job satisfaction. The study concluded that stress management strategies were not significantly influenced by secretaries’ job satisfaction in public tertiary institutions in Katsina State, Nigeria. Secretaries highlight the need for organizational-level interventions beyond individual coping. Systemic organizational intervention is required to improve secretaries’ job satisfaction. This should include workload reduction, clearer role definitions, equitable task distribution, and periodic stress assessments.