Modeling critical success factors for lean six sigma in start-ups

Purpose This study focuses on applying lean six sigma (LSS) in start-ups to define, analyze and categorize the critical success factors (CSF) for LSS adoption of start-ups using total interpretive structural modeling (TISM). Design/methodology/approach Ten critical enablers were determined based on research and industry insight from several Indian start-ups, and TISM was used to analyze how they interacted. The CSF was ranked and divided into autonomous, independent, linkage and dependent variables using the Multiplication Applied to Classification methodology. Findings As the most important CSF for LSS adoption in start-ups, the studies indicate management commitment, involvement, budget control and intrinsic incentive. Even though the CSF for start-ups and existing organizations are mostly identical, there are important differences in the implementation process, flexibility and adaptability. Due to their smaller size and fewer stakeholders, start-ups benefit from quicker implementation timeframes, better flexibility and adaptability. Practical implications Our study makes use of this methodological advancement to identify the elements that have an impact on the acceptance and use of LSS practices inside start-up companies. Originality/value Our study differs from earlier works in that it offers a unique methodology. Using the cutting-edge method, we reveal unique insights by spotting complex dependencies and interactions among crucial success elements.