The introduction of collaborative robots (cobots) into the workplace has presented both opportunities and challenges for those seeking to utilize their functionality. Prior research has shown that despite the capabilities afforded by cobots, there is a disconnect between those capabilities and the applications in which they are currently deployed, partially due to a lack of effective cobot-focused instruction in the field. Experts who work successfully within this collaborative domain could offer insight into the considerations and processes they use to more effectively capture this cobot capability. Using an analysis of expert insights in the collaborative interaction design space, we developed a set of Expert Frames based on these insights and integrated these Expert Frames into a new training and programming system and evaluated how automated expert feedback supports novice troubleshooting and user perception. We evaluated our system with novice and expert users to understand their experience and expectations for robot programming.
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White et al. (2026) studied this question.
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