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November 7, 2026Open Access

Complaint Handling and Service Recovery: Standard Procedures and Quality Assessment

Yoesoep Edhie Rachmad

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Abstract

Rachmad, Yoesoep Edhie. 2027. Complaint Handling and Service Recovery: Standard Procedures and Quality Assessment. International Service Recovery Publishers.

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Yoesoep Edhie Rachmad (2026) studied this question.

synapsesocial.com/papers/6af1626e1865c8158a4d2174 https://doi.org/10.17605/osf.io/br5w4

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