Perancangan Prototipe Sertifikat Kematian Elektronik di Rumah Sakit Pusat Otak Nasional Prof. Dr. dr. Mahar Mardjono Jakarta

The management of death certificates at RS PON Prof. Dr. dr. Mahar Mardjono Jakarta remains constrained by manual documentation, administrative workload, illegible handwriting, and delays in information provision, potentially affecting the quality and use of mortality data. This study aimed to identify user needs, design a user interface (UI), develop a web-based electronic death certificate prototype, and evaluate its usability. A Research and Development (R&D) approach was employed using a development model adapted from ADDIE, comprising needs analysis, design, prototype development, and usability testing. Informants were selected through purposive sampling and comprised 3 doctors, 3 nurses, 3 medical records officers, 3 mortuary service staff, and 3 cashiers, totaling 15 informants. Data were collected through interviews, observation, and document review. The findings indicated that users required role-based information access, efficient data entry, and features for certificate management, verification, and printing. The prototype was developed to accommodate the operational needs of each user group. Usability testing using the System Usability Scale (SUS) yielded a score of 84.3, categorized as excellent. The prototype may serve as an initial design to support electronic death certificate management in accordance with user needs.