Assessing the Impact of Information and Communication Technology on Employee Performance in the Nigerian Ports Authority.

The rapid advancement of information and communication technology (ICT) has significantly transformed organisational operations, policies, and strategies, particularly in human resource management. In contemporary organisations, technological innovation has become essential for improving employee efficiency, productivity, communication, and overall performance. This study examines the effect of information and communication technology on human resource performance in the Nigerian Ports Authority (NPA). Specifically, it explores how the adoption and utilisation of ICT contribute to improved employee effectiveness, operational efficiency, and organisational productivity. The study is motivated by the growing need for organisations to adapt to technological changes, increasing competition, and evolving workplace demands. It recognises ICT as an important tool for enhancing human resource management practices, facilitating information exchange, and supporting effective task execution. The study further highlights the importance of technological integration in developing employee competencies and improving organisational performance. It concludes that effective adoption and utilisation of ICT are essential for strengthening human resource performance and achieving organisational objectives in the Nigerian Ports Authority.