The impact of information and communication technology dimensions on human resources performance an analytical exploratory study of a sample of the administrative staff in the Salah Al-Din health department

The aim of this study is to demonstrate the impact of information and communication technologies on the effectiveness of human resources in the Salah al-Din Health Department. Specifically, the utilization of information and communication technology acts as a true manifestation and concrete proof of its abilities and capability to contend. The study was restricted to a sample of individuals employed in public administrations under the Salah al-Din Governorate Health Department. This department is comprised of a collective of directors, department heads, divisional officials, and staff. In order to achieve the intended objectives, a survey research was carried out on the study sample utilizing the statistical software SPSS. The study variables were examined, along with a battery of tests to assess the robustness and reliability of the study model. To assess the influence of information and communication technology on the performance of human resources in the Salah al-Din Health Department, both the Cronbach's alpha reliability test and the one-sample test will be used. The study revealed that the integration of information and communication technologies in the Salah al-Din Health Department had a significant impact on improving the effectiveness of the workforce. This was achieved through the department's efforts in training and preparing employees to effectively utilize information and communication technology, restructuring human resources management, and promoting improved human performance through the adoption of high-performance practices.