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Managing financial reports in service companies requires structured and easily accessible records. At CV Setia Hati Zikir, the use of Microsoft Excel and physical archives still complicates transaction searches and data synchronization among administrators. This study aims to design and develop a web-based financial reporting information system suited to the company’s needs. The study employed a qualitative approach with iterative system development using the prototyping method. Data were collected through observation, interviews, and document review, and then analyzed descriptively to identify system requirements. Development involved two iterations based on user evaluations. The resulting system provided features for managing income, expenditures, cash advances, debts, and financial reports, as well as configuring access rights for administrators and the director. Functional testing using black-box testing showed that the system performed the specified functions across all 36 test scenarios. A feasibility assessment by five respondents yielded a mean rating of 82.4%, categorized as highly feasible. These findings indicate that the system’s functions align with the specified requirements and make a practical contribution to developing web-based financial administration in service companies. Further testing is needed to evaluate the system’s security and effectiveness more comprehensively.
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Kulfikri et al. (2026) studied this question.
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