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This research aimed to investigate Grade XI students’ perspectives on using ChatGPT as a learning tool in English language learning activities at SMA Swasta HKBP 1 Pematangsiantar. A qualitative descriptive design was employed involving 30 students from class XI-3, selected through purposive sampling. Data were collected using a 15-item open-ended questionnaire developed based on three dimensions of the Technology Acceptance Model (TAM): Perceived Usefulness, Perceived Ease of Use, and Attitude Toward Using Technology. The data were analyzed through data collection, data condensation, data display, and conclusion drawing and verification. The findings indicate that students generally perceived ChatGPT as useful for explaining learning materials, translating words and sentences, expanding vocabulary, and answering questions. This perception was reflected in one student's response that ChatGPT helped by “explaining in detail the materials that I do not understand.” Regarding ease of use, students appreciated its accessibility and immediate responses, although they experienced difficulties related to internet connectivity, data availability, and usage restrictions. Students also expressed positive attitudes toward ChatGPT while recognizing its limitations. One participant acknowledged that its responses were “not necessarily valid,” indicating the importance of verifying AI-generated information. Furthermore, some students expressed concerns about excessive dependence on ChatGPT and its potential to reduce independent learning. These findings suggest that ChatGPT is perceived as a useful supplementary learning resource, provided that its use is accompanied by critical evaluation and active student engagement.
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Situmorang et al. (2026) studied this question.
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