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This study examines how to improve the effectiveness of climate-related disaster alert messages. Using a living lab methodology-based co-creation approach, it conducts a case study in Seoul, South Korea, exploring how citizens and experts can collaboratively enhance disaster alert messages. Findings showed that citizens perceive current disaster alert messages as lacking relevance, causing desensitization to alerts, and providing insufficient information. Moreover, citizens indicated that credibility, information specificity, and noticeability need to be improved to enhance message effectiveness.
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Lee et al. (2026) studied this question.
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